1.1 All orders for goods, whether transmitted on a Customer’s order form or otherwise, constitute an offer by the customer to buy the goods.

1.2 These terms and conditions shall prevail over any trade or customary practice or previous course of dealing.

Price of the goods

2.1 Prices are subject to change without notice. Goods will be invoiced at prices ruling at the date of dispatch.

2.2 All prices quoted are inclusive of VAT.

2.3 Any prices on our website, these are given for guidance only – We will weigh items as we pick them from the shop. This means the price you actually pay may vary slightly from the price quoted on the website. We would not normally expect this variation to be no more than +/- 10%.

Payment terms

3.1 Unless otherwise agreed, payment for the goods will be made in full after delivery of goods has taken place or at point of collection.

3.2 In the event of a late payment or if any agreed credit limit is exceeded, delivery of further goods may be withheld.

3.3 Unless otherwise agreed in writing, payments will be in £ sterling.


4.1 Delivery or any other dates advised within our website are approximate only unless a firm delivery date is agreed in writing.

4.2 Where access is denied without prior knowledge and agreement resulting in the need for a re-delivery at a later date we reserve the right to charge for the additional costs incurred.

4.3 The Customer shall inspect the goods immediately on receipt and any shortages please let us know immediately.

4.4 Where damage or a shortfall in delivery has occurred, the Customer must provide full notification by either telephone or email within 24 hours of the time of delivery for their claim to be considered.


5.1 Some items might not be available due to seasonal changes.

5.2 When an order is placed and a item is out of stock it may be replaced for a similar item at a similar price range.

Force majeure

6. We shall not be liable to the Customer for failure to perform or delay in performing any of our contractual obligations when caused by circumstances beyond our control.

Governing law

7. These terms and conditions shall be governed by English Law and the Company and the Customer submit themselves to the non-exclusive jurisdiction of the English Courts.

Note: ‘We’ and ‘the Company’ relates to “Village Greens, Charlesworth Ltd”.